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Firmware Update Bricks HP Printers, Makes Them Unable To Use HP Cartridges


An anonymous reader quotes a report from Ars Technica: HP, along with other printer brands, is infamous for issuing firmware updates that brick already-purchased printers that have tried to use third-party ink. In a new form of frustration, HP is now being accused of issuing a firmware update that b...

In a new form of frustration, HP is now being accused of issuing a firmware update that broke customers' laser printers-- even though the devices are loaded with HP-brand toner. Users on HP's support forum say they see Error Code 11 and the hardware's toner light flashing when trying to print. "Insanely frustrating because it's my small business printer and just stopped working out of nowhere[,] and I even replaced the tone[r,] which was a $60 expense," a forum user wrote on March 8.

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