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Firmware update bricks HP printers, makes them unable to use HP cartridges


HP already has a reputation for breaking printers with updates.

In a new form of frustration, HP is now being accused of issuing a firmware update that broke customers’ laser printers—even though the devices are loaded with HP-brand toner. “Insanely frustrating because it's my small business printer and just stopped working out of nowhere[,] and I even replaced the tone[r,] which was a $60 expense,” a forum user wrote on March 8. We are aware of a firmware issue affecting a limited number of HP LaserJet 200 Series devices and our team is actively working on a solution.

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