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Fixify blends automation and human analysts to tackle IT problems


Fixify, a startup developing a platform that blends automation and an in-house team of analysts to solve IT issues, has raised capital.

He was a team lead at Check Point, climbed the corporate ladder to VP of worldwide operations at FireEye, and spent over four years at Expel, a managed detection and response firm, as chief product officer. “Fixify is designed for tech-centric organizations between 100 and 2,000 employees that care about providing a high-quality IT help desk experience, but aren’t able to invest in the staff and tech stack required,” Peters said. They can also view performance metrics (e.g. time to resolution) and suggestions to proactively address issues, as well as file requests to delete sensitive info from Fixify’s platform.

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