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Following mass layoffs, Xbox exec recommends AI to cope


Microsoft has pushed CoPilot as a therapeutic bot before.

I've been experimenting with ways to use LLM AI tools (like ChatGPT or CoPilot) to help reduce the emotional and cognitive load that comes with job loss." In May, CEO Mustafa Suleyman said the company was trying to market CoPilot as an emotionally therapeutic confidant to Gen Z and millennial customers, with the agent now able to "sense a user’s comfort boundaries, diagnose issues, and suggest solutions," reported Fortune. OpenAI CEO Sam Altman has called ChatGPT a life adviser for young adults, for example, even as watchdogs have warned about using the tool for therapy.

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