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Forty Years Ago, the Mac Triggered a Revolution in User Experience
When it was introduced in 1984, Apple's Macintosh didn't have any striking technological breakthroughs, but it did make it easier for people to operate a computer
But the Macintosh brought together numerous advances that were about giving people an accessory – not for geeks or techno-hobbyists, but for home office moms and soccer dads and eighth grade students who used it to write documents, edit spreadsheets, make drawings and play games. Complex keyboard commands and dedicated keys were replaced with point-and-click operations, pull-down menus, draggable windows and icons, and systemwide undo, cut, copy and paste. Although I hesitate to use the cliches “natural” or “intuitive” when it comes to fabricated worlds on a screen – nobody is born knowing what a desktop window, pull-down menu or double-click is – the Macintosh was the first personal computer to make user experience the driver of technical achievement.
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