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Framework says hackers accessed customer data after phishing attack on accounting partner


Repairable laptop maker Framework says hackers accessed customer data after phishing an employee at its accounting service provider.

U.S. repairable laptop maker Framework has confirmed that hackers accessed customer data after successfully phishing an employee at its accounting service provider. In an email sent to affected customers, Framework said that an employee at Keating Consulting, its primary external accounting partner, fell victim to a social engineering attack that allowed malicious hackers to obtain customers’ personal information related to outstanding balances for Framework purchases. “We are additionally auditing the trainings and standard operating procedures of all other accounting and finance consultants who currently or previously have had access to customer information,” the computer maker added.

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