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Framework's software and firmware have been a mess, but it's working on them
New features, security updates, and Linux support are all on a long to-do list.
In its community support forums, Framework employees, including founder and CEO Nirav Patel, have acknowledged these issues and promised fixes but have remained inconsistent and vague about actual timelines. This wasn't a dramatic functional change, especially for people who were mostly using those ports for basic Framework expansion modules like USB-A or HDMI, but the upgrade opened the door to high-speed external accessories, and all it would need was a BIOS update. The result is multiple long forum threads of frustrated users asking for updates, interspersed with not-untrue but unsatisfying responses from Framework employees (some version of "we're a small company" is one of the most common).
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