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From 0/10 to 8/10: Microsoft Puts Repair Front and Center


Microsoft’s new Surface Pro 11 and Surface Laptop 7 are more repairable than ever.

One of the first things you’ll see when removing the magnetically secured bottom plate is a QR code taking you to the service manuals on Microsoft’s website. The next things you’ll notice are tiny symbols (Microsoft calls them Wayfinders) indicating which component is being secured by the type and quantity of screws. A tablet PC will inherently be more difficult to repair when compared to a laptop, purely because the screen removal process can feel a bit hairy.

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