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FTC accuses gig work app Handy of misleading ads and opaque fees for workers


The FTC and NY's attorney general have accused the gig work app Handy of misleading workers with deceptive ads and fees.

The FTC and New York’s attorney general have accusedHandy, the gig app customers can use to book cleaners, handymen, and more, of making deceptive claims about how much workers could earn through its platform. In a complaint filed on Tuesday in the U.S. District Court for the Southern District of New York, the FTC and NY attorney general alleged that Handy, which is owned by Angi (formerly Angie’s List), advertised earnings that “don’t reflect the reality for the overwhelming majority of workers on the platform.” Handy also failed to clearly disclose fees and fines, the complaint alleged, leading to millions of dollars being withheld from workers. “[Handy] relied on inflated and false earnings claims to lure workers onto its platform,” Samuel Levine, director of the FTC’s bureau of consumer protection, said in a statement.

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