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FTC launches inquiry into AI chatbot companions from Meta, OpenAI, and others
The federal consumer regulator seeks to learn about how AI companies evaluate the safety of their chatbots.
The FTC announced on Thursday that it is launching an inquiry into seven tech companies that make AI chatbot companion products for minors: Alphabet, CharacterAI, Instagram, Meta, OpenAI, Snap, and xAI. The federal regulator seeks to learn how these companies are evaluating the safety and monetization of chatbot companions, how they try to limit negative impacts on children and teens, and if parents are made aware of potential risks. “As AI technologies evolve, it is important to consider the effects chatbots can have on children, while also ensuring that the United States maintains its role as a global leader in this new and exciting industry,” FTC Chairman Andrew N. Ferguson said in a press release.
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