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FTC orders Blackbaud to overhaul ‘reckless’ security practices in wake of 2020 breach
U.S. software provider Blackbaud has settles with the FTC over the company’s “reckless” security practices that resulted in a huge data breach.
The regulator also alleges that the company didn’t monitor attempts by hackers to breach its networks, segment data, adequately implement multi-factor authentication, or test, review and assess its corporate security controls. The company also permitted employees to use default, weak, or identical passwords, the complaint alleges, and failed to patch outdated software and systems in a timely manner, leaving customer networks at risk of cyberattacks. Blackbaud also allowed customers to store Social Security numbers and bank account information in unencrypted fields not specifically designated for those purposes, per the complaint.
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