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GAO warns of privacy risks in using facial recognition in rental housing
RENTAL HOUSING Use and Federal Oversight of Property Technology Report to Congressional Requesters United States Government Accountability Office For more information, contact Alicia Puente Cackley at CackleyA@gao.gov. Highlights of GAO-25-107196, a report to congressional requesters Use and Federal Oversight of Property Technology Why GAO Did This Study Some policymakers have raised questions about the use of property technology tools in the rental housing market, including their potential to produce discriminatory or unfair outcomes for renters.
The Department of Housing and Urban Development’s (HUD) current guidance to these agencies is high-level and does not provide specific direction on key operational issues, such as managing privacy risks or sharing data with law enforcement. At that time, we will send copies to the appropriate congressional committees, the Secretary of Housing and Urban Development, Chair of Federal Trade Commission, Acting Director of the Consumer Financial Protection Bureau, Attorney General, and other interested parties. In addition to the contact named above, Cory Marzullo (Assistant Director), Brandon Jones (Analyst in Charge), Daniel Horowitz, Lydie Loth, Marc Molino, Barbara Roesmann, Jessica Sandler, Tristan Shaughnessy, Norma-Jean Simon, and Sean Worobec made key contributions to this report.
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