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Gig Companies Violate Workers Rights
Major digital labor platforms, also known as gig companies, operating in the United States misclassify gig workers as independent contractors, denying them labor rights.
The 155-page report, “‘The Gig Trap’: Algorithmic, Wage and Labor Exploitation in Platform Work in the US” focuses on seven major companies operating in the US: Amazon Flex, DoorDash, Favor, Instacart, Lyft, Shipt, and Uber. “Digital labor platforms have created a business model that evades employer responsibilities while keeping workers under tight algorithmic control, driven by opaque and unpredictable decisions,” said Lena Simet, senior researcher on poverty and inequality at Human Rights Watch. Apps and platforms are designed to keep gig workers on the job for long hours and low pay, and dynamic pricing algorithms make it extremely difficult for them to plan their schedules and manage their earnings.
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