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Gig workers worked more but earned less in 2024: study

Gig workers for Uber, Lyft, Instacart, and other ride-hailing and delivery services earned less and worked more hours in 2024.

The only app where workers earned significantly more money for the same or less work was Favor, a service owned by Texas supermarket H-E-B that delivers online orders for the chain. "Several of the claims made in the Gridwise report related to driver earnings and market share are likely based on different methodologies, painting an incomplete picture," a spokesperson from Lyft told BI. Consumers, meanwhile, told Gridwise that they plan to keep using ride-hailing and delivery services despite the lingering effects of inflation on many items in Americans' monthly budgets.

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