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Gladia raises $16M for AI transcription and analytics
Gladia, an AI transcription and audio intelligence provider, has raised $16 million in funding.
“Gladia’s technology allows companies in vertical markets that need cutting-edge real-time transcription, including sales enablement and contact center platform, to shift seamlessly from manual post-call processing to proactive, low-latency workflows,” Quéguiner said. “Whether it’s automated CRM enrichment or real-time guidance for support agents, Gladia is designed to help businesses operate smarter and more efficiently in record time, without requiring AI expertise in-house.” Gladia will use the new capital to advance its R&D efforts and soon bring to market a one-stop AI toolkit for audio and expand its product offering with additional à la carte models—including large language models (LLMs) and retrieval-augmented generation (RAG).
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