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Glassdoor Wants to Know Your Real Name
Anonymous, candid reviews made Glassdoor a powerful place to research potential employers. A policy shift requiring users to privately verify their real names is raising privacy concerns.
He represented a Glassdoor user in a case initiated in 2019 when their former employer, cryptocurrency exchange Kraken, attempted to unmask the authors of reviews, alleging that former workers had violated severance agreements with their posts. Glassdoor won name recognition by marketing itself as a place focused on protecting anonymity, but companies with smaller workforces have always had good odds at guessing who wrote a particular review. Glassdoor’s acquisition of Fishbowl in 2021 united two platforms that lured users by hosting relatively unfiltered discussions of work, a place to pick up the kind of gossip more often shared in person.
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