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GoDaddy Registry Error Knocked Zoom Offline for Nearly Two Hours


A communication error between GoDaddy Registry and Markmonitor took Zoom's services offline for almost two hours on Wednesday when GoDaddy mistakenly blocked the zoom.us domain. The outage affected all services dependent on the zoom.us domain. GoDaddy's block prevented top-level domain nameservers...

The outage affected all services dependent on the zoom.us domain.GoDaddy's block prevented top-level domain nameservers from maintaining proper DNS records for zoom.us. Video meetings abruptly terminated mid-session with browser errors indicating the domain couldn't be found. Even Zoom's main website at zoom.com failed as the content delivery network couldn't reach backend services hosted on zoom.us servers.

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