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Good Justifications Write Themselves


Organizations ask users to fill out justification fields when requesting access, but these are useless explanations. You should already have the context.

And this information decays: we canned Project Alpha two years ago (RIP) and Leo has been promoted to Account Executive. If you don’t, fixing your role definitions and team mappings will serve you better than asking users to fill in more text boxes. Design your permissions around these different sources of context, and you’ll spend less time chasing users for explanations that don’t actually explain anything.

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Good Justifications