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Google 'Talk To a Live Rep' Brings Pixel's Hold for Me To All Search Users

Google Search Labs is testing a "Talk to a Live Representative" feature where it will "help you place the call, wait on hold, and then give you a call once a live representative is available." From a report: When you search for customer service numbers, which Google recently started surfacing for Kn...

From a report: When you search for customer service numbers, which Google recently started surfacing for Knowledge Panels, you might see a prominent "Talk to a live representative" prompt. Very simply, Google will call the support line "for you and wait on hold until a customer service representative picks up." You then provide your phone number, with Google sending SMS updates.

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