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Google Admits Its AI Overviews Search Feature Screwed Up
Liz Reid, Google’s head of search, said in a blog post that the company had made adjustments to its new AI search feature after screenshots of its errors went viral.
When bizarre and misleading answers to search queries generated by Google’s new AI Overview feature went viral on social media last week, the company issued statements that generally downplayed the notion the technology had problems. Late Thursday, the company’s head of search Liz Reid admitted the flubs had highlighted areas that needed improvement, writing that “we wanted to explain what happened and the steps we’ve taken.” The New York Times issued a correction to its reporting about the feature and clarified that AI Overviews never suggested users should jump off the Golden Gate Bridge if they are experiencing depression—that was just a dark meme on social media.
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