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Google Apologizes After Passwords Vanish for 15 Million Windows Users
Google apologizes for a Chrome bug causing passwords to disappear for 15 million users. Learn how Google fixed the issue and recovery steps.
The problem, which started on July 24 and lasted nearly 18 hours, was due to “a change in product behavior without proper feature guard.” This issue affected users of the M127 version of Chrome on Windows, causing significant inconvenience. Initially, Google provided a workaround that involved using a command line flag to bypass the issue. Google is committed to improving software reliability and user support to prevent similar issues in the future.
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