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Google Can Keep Your Phone If You Send It In For Repair With Non-OEM Parts [UPDATE: Changing Policy]
UPDATE 6/4/2024: Google has changed its repair policy in response to the controversial clause that was brought to light. Google says it will not keep phones sent in for repair and that it's changing the wording of its ToS agreement to reflect this. Here's a statement from a Google spokesperson: "Her...
An anonymous reader quotes a report from Android Authority: Like many other phone makers, Google has a self-repair program for servicing your damaged or malfunctioning Pixel device. As its support site explains, there are options to get repair tools, manuals, and certified parts so you can fix up your Pixel like new. As YouTuber Louis Rossmann discovered, Google's service and repair terms and conditions contain a concerning stipulation.
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