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Google says a technical issue caused some users’ Maps Timeline data to be deleted

Users began reporting earlier this month that their Timeline data was gone, and Google has now confirmed it was deleted for some.

After weeks of some Google Maps users reporting that their Timelines had been wiped of all the places they’ve visited, as spotted by 9to5Google earlier this month, Google has confirmed that some users’ data was deleted and is, in some cases, unrecoverable. In a statement to The Verge, Google spokesperson Genevieve Park said, “We briefly experienced a technical issue that caused the deletion of Timeline data for some people.” Only users who had backups turned on will be able to restore their Timelines, according to the statement. Google recently switched to on-device storage for Timeline data, and backups don’t appear to be on by default.

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