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Google scales back AI search answers after it told users to eat glue

The tech giant put AI-generated answers at the top of search results for most people in the United States two weeks ago.

SAN FRANCISCO — Google said it was scaling down the use of AI-generated answers in some search results, after the tech made high-profile errors including telling users to put glue on their pizza and saying Barack Obama was Muslim. Publishers have cried foul, accusing the company of hurting their businesses by taking their content and regurgitating it for users directly in search results, depriving them of important web traffic. Google tried to test the tool as much as it could before the broader rollout, but Reid said the full-scale launch revealed many situations the company hadn’t prepared for.

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