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Google scrambles to manually remove weird AI answers in search
Google’s AI Overview launch showcases that the race for AI domination is perilous.
It’s an odd situation, since Google has been testing AI Overviews for a year now — the feature launched in beta in May 2023 as the Search Generative Experience — and CEO Sundar Pichai has said the company served over a billion queries in that time. But Pichai has also said that Google’s brought the cost of delivering AI answers down by 80 percent over that same time, “driven by hardware, engineering and technical breakthroughs.” It appears that kind of optimization might have happened too early, before the tech was ready. Farnsworth also confirmed that the company is “taking swift action” to remove AI Overviews on certain queries “where appropriate under our content policies, and using these examples to develop broader improvements to our systems, some of which have already started to roll out.”
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