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Google Used a Black, Deaf Worker to Tout Its Diversity. Now She’s Suing for Discrimination
Jalon Hall was featured on Google’s corporate social media accounts “for making #LifeAtGoogle more inclusive!” She says the company discriminated against her on the basis of her disability and race.
The latest video in her queue was difficult to make sense of using lipreading, and the AI transcriptions in the software YouTube built for moderators were poor quality or even absent for recently uploaded content. “The premise that everyone deserves a shot at every role rests on the company doing whatever it takes to provide accommodations,” says Stephanie Parker, a former senior strategist at YouTube who helped Hall navigate the Google bureaucracy. Company spokesperson Hawkins did not dispute Meet’s limitations but claims support for the Deaf community is a priority at Google, where work underway includes developing computer vision software to translate sign language.
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