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Ground control to Major Trial

When a $130M aerospace company chooses to endlessly abuse free trials instead of typing git pull, you start to question gravity, or at least common sense.

So yes, we answered their questions, offered guidance, and even spent nearly a full day supporting them during one of their early “we’re just testing, maybe planning to buy” moments. What stung more was their complete disinterest in any kind of professional support — even when we simply brought up the idea of a volume discount (!). Apparently, sending satellites into orbit is easier than entertaining the thought of paying for open source support.

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