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Hacker used a voice phishing attack to steal Cisco customers’ personal information


Cisco disclosed a data breach including customer names, organization names, addresses, email addresses, and phone numbers of Cisco.com users.

A cybercriminal tricked a Cisco representative into granting them access to steal the personal information of Cisco.com users, the company said on Tuesday. The hackers accessed and exported “a subset of basic profile information” from the database of a third party cloud-based customer relationship management (CRM) system, according to the company’s disclosure. The networking tech giant did not specify how many Cisco.com users were affected by the breach, and company spokespeople did not respond to that question when TechCrunch reached out on Tuesday.

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