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Hackers are stealing tickets from Ticketmaster customers' accounts. For many, the platform is their only option.
Two Ticketmaster customers had tickets transferred out of their accounts by hackers. They got them back but still worry about the platform's risks.
In October, Mika City, a 28-year-old data analyst from Grand Prairie, Texas, spent $400 on two tickets to the rapper Don Toliver's show in Houston. After she realized the Usher tickets had been transferred out of her account, McKenzie said she called Ticketmaster and reported the incident to its fraud department but didn't immediately hear back. At the Usher concert, McKenzie added, she saw two women learn in real time that they were victims of a similar scam.They opened the Ticketmaster wallet on their phones at an entrance gate only to find they were gone, she said.
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