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Hackers Detail How They Allegedly Stole Ticketmaster Data From Snowflake


A ShinyHunters hacker tells WIRED that they gained access to Ticketmaster’s Snowflake cloud account—and others—by first breaching a third-party contractor.

“This means that [an EPAM worker] who had access to that Snowflake [account] had password-stealing malware on their computer, and their password was stolen and sold on the dark web,” says the researcher, who asked to be identified only as Reddington, an identity they use online to communicate with cybercriminals. It’s possible the ShinyHunter hackers did not directly hack the EPAM worker, and simply gained access to the Snowflake accounts using usernames and passwords they obtained from old repositories of credentials stolen by info stealers. In a phone call this week, Jones told WIRED that Snowflake is working on giving its customers the ability to mandate that users of their accounts employ multifactor authentication going forward, “and then we’ll be looking in the future to [make the] default MFA,” he says.

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