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Hackers target the Co-op as police probe M&S cyber attack


The firm said the steps it had taken had had a 'small impact' on its call centre.

"We are working hard to reduce any disruption to our services and would like to thank our colleagues, members, partners and suppliers for their understanding during this period," they said. The retailer has not said what took out its online ordering systems and left empty shelves in stores, but the BBC has been told by security experts that ransomware called DragonForce was used. Ciaran Martin, the founding Chief Executive of the National Cyber Security Centre (NCSC), told the Today programme on BBC Radio 4 on Wednesday it had "serious" consequences for M&S.

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