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Hospitals use a transcription tool powered by a hallucination-prone OpenAI model


More than 30,000 clinicians and 40 health systems use it.

A few months ago, my doctor showed off an AI transcription tool he used to record and summarize his patient meetings. The researchers, who gathered audio samples from TalkBank’s AphasiaBank as part of the study, note silence is particularly common when someone with a language disorder called aphasia is speaking. For Whisper use on our API platform, our usage policies prohibit use in certain high-stakes decision-making contexts, and our model card for open-source use includes recommendations against use in high-risk domains.

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