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How a legacy hardware company reinvented itself in the AI age
Cisco shares a lesson for us all: Adapt, adapt, and adapt some more.
It's the nature of the market beast -- think about all the formerly booming tech providers that have disappeared over the years, either by acquisition or collapse: Digital Equipment Corporation, Wang, Compaq, just to name a few. I feel as though some of the backbone companies we rely on to keep the internet and cloud running -- Cisco and IBM come to mind -- have taken a backseat, at least in terms of attention, to all the razzle-dazzle of the AI age. While not a direct Cisco customer myself, I admit I have been quite impressed lately with my internet and stream providers' responsiveness (I use both Verizon and Comcast) to issues -- glitches seem to self-heal quickly, and phone calls to support start off with automated remote pings to my equipment to rectify problems.
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