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How airline fees have turned baggage into billions
The amount carriers now charge for luggage is raising the ire of politicians and consumer groups.
With Air Canada and Southwest the latest airlines to charge passengers for check-in luggage, the ballooning cost of such ancillary or "junk fees" is provoking anger among politicians and consumer groups. Mr Sorenson says such traditional airlines felt they had no choice when they "began to realise that the low-cost carriers were providing very significant competition". Describing a new small-dimension case her company launched in April, Ms Glenn adds: "Testament to the trend of only travelling with hand luggage, it's sold like crazy."
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