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How Bad Amazon Review Destroyed a Mom-and-Pop Business


A small business selling washable swim diapers on Amazon is facing financial difficulties following a one-star review claiming they received a used, stained product. Paul and Rachelle Baron, owners of Beau & Belle Littles, say their once-thriving business has been severely impacted by the review...

A small business selling washable swim diapers on Amazon is facing financial difficulties following a one-star review claiming they received a used, stained product. Paul and Rachelle Baron, owners of Beau & Belle Littles, say their once-thriving business has been severely impacted by the review, which remains on the site despite their appeals. The incident, described in detail in a Bloomberg story, highlights ongoing concerns about Amazon's handling of returned items.

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