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How Brex is keeping up with AI by embracing the ‘messiness’

Brex quickly realized its normal software procurement process wouldn't work in the age of AI and found a new way to test and vet tools.

Brex CTO James Reggio told TechCrunch, at the HumanX AI conference in March, the company initially tried to assess these software tools through their usual procurement strategy. The company started by coming up with a new framework for data processing agreements and legal validations for bringing on AI tools, Reggio said. Overall, Reggio said the best way for enterprises to approach the current AI innovation cycle, in his opinion, is to “embrace the messiness” and know that figuring out which tools to adopt will be a bumpy process and that’s okay.

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