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How Highmark Health and Google Cloud are using Gen AI to streamline medical claims and improve care: 6 key lessons


Success in generative AI isn’t reserved for those with the biggest budgets, but for those with clear plans, flexible platforms, and patience.

Among the numerous educational and startlingly insightful panel discussions on AI enterprise integrations featuring industry leaders at VentureBeat’s Transform 2025 conference this week was one led by Google Cloud Platform Vice President and Chief Technology Officer (CTO) Will Grannis and Richard Clarke, Highmark Health ’s Senior Vice President and Chief Data and Analytics Officer. While the partnership between Highmark and Google Cloud is still evolving, the progress so far offers a model for others in healthcare—and beyond—who want to build scalable, responsible, and highly usable AI systems. Enterprise leaders who missed the session can take comfort in this: success in generative AI isn’t reserved for those with the biggest budgets, but for those with the clearest plans, flexible platforms, and the patience to build strategically.

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