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How Kapa uses LLMs to help companies answer users’ technical questions reliably
Kapa.ai is using LLMs to build AI assistants capable of answering complex questions for developers and software end-users.
Now, one fledgling startup is using LLMs to build AI assistants capable specifically of answering complex questions for developers, software end-users, and employees — it’s like ChatGPT, but for technical products. Founded in February last year, Kapa.ai is a graduate of Y Combinator’s (YC) Summer 2023 program, and it has already amassed a fairly impressive roster of customers, including ChatGPT-maker OpenAI, Docker, Reddit, Monday.com and Mapbox. “Our initial concept came after several friends who ran tech companies reached out with the same problem, and after we built the first prototype of Kapa.ai to address this for them, we landed our first paid pilot within a week,” CEO and co-founder Emil Sorensen told TechCrunch.
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