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How Philips CEO Roy Jakobs is turning the company around after a major recall


How new Philips chief Roy Jakobs is steering the company toward AI and healthcare.

I hear what you’re saying, but you don’t sell safe machines that end up with one of the most intense FDA consent decrees in recent years that has overlapping audit periods and five-year design reviews. The whole company is fully committed to take patient safety and quality to a different level, including doing it specifically for the case of the sleep and respiratory care business where this consent decree then was coming into place. We have closed certain chapters of the recall, which were very important, including, first of all, giving the patients the new devices, getting to the consent decree, getting the litigation in the US behind us, focusing on innovation again of all the other parts of Philips because we came also out of covid with a lot of supply challenges.

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