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How The Ottawa Hospital uses AI ambient voice capture to reduce physician burnout by 70%, achieve 97% patient satisfaction
TOH is using Microsoft’s DAX Copilot to capture physician-patient conversations and generate draft clinical notes in real time.
DAX Copilot, which is out of the box, captures physician-patient conversations via a mobile app and generates draft clinical notes in real time, Kenn Harper, Microsoft’s head of project for Dragon, explained to VentureBeat. The system then extracts details based on the context of the visit (symptoms, diagnosis, treatment plans, follow-ups), which is immediately available in the EHR; all the clinician has to do is quickly review and finalize. “Instead of having to author something from scratch and remember all the minute details or type in front of a patient, this is just running automatically,” Harper explained, noting that they receive a “pretty accurate” first draft once the visit is over.
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