Get the latest tech news
How thousands of ‘overworked, underpaid’ humans train Google’s AI to seem smart
Contracted AI raters describe grueling deadlines, poor pay and opacity around work to make chatbots intelligent
In the spring of 2024, when Rachael Sawyer, a technical writer from Texas, received a LinkedIn message from a recruiter hiring for a vague title of writing analyst, she assumed it would be similar to her previous gigs of content creation. “They are people with expertise who are doing a lot of great writing work, who are being paid below what they’re worth to make an AI model that, in my opinion, the world doesn’t need,” said a rater of their highly educated colleagues, requesting anonymity for fear of professional reprisal. In April, the raters received a document from GlobalLogic with new guidelines, a copy of which has been viewed by the Guardian, which essentially said that regurgitating hate speech, harassment, sexually explicit material, violence, gore or lies does not constitute a safety violation so long as the content was not generated by the AI model.
Or read this on r/technology
