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How to get started with AI agents (and do it right)


When should enterprises build custom in-house AI agents, adopt third-party models, or use open source tools?

Organizations that attempt to build agents on their own often struggle with retrieval augmented generation(RAG) and vector databases, Forrester senior analyst Rowan Curran told VentureBeat. It can be a challenge to get accurate outputs in expected time frames, and organizations don’t always understand the process — or importance of — re-ranking, which helps ensure that the model is working with the highest quality data. Successful organizations involve several departments in this process, including business leadership, software development and data science teams, user experience managers and others.

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