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How to win at Enterprise AI – A playbook


The Service-as-a-software playbook

Previous waves of technology have chipped away at small tasks but never replaced entire workflows because critical decisions and managerial goal-seeking were always retained as ‘services’ performed by humans (whether inside or outside the organization). On a recent earnings call, C3.AI gave the example of one of their customers - DLA Piper, a top law firm - moving tasks as knowledge-intensive as due diligence of contracts to AI and gaining an 80% reduction in effort. The context window size refers to the maximum number of tokens (words, subwords, or characters) that a model can process at once or retain in memory when generating responses or analyzing text.

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