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How ToxMod’s AI impacted toxicity in Call of Duty voice chat | case study
Modulate teamed up with Activision to use AI voice moderation to address toxicity in Call of Duty multiplayer games.
Modulate’s leaders: (left to right) Mike Pappas, Terry Chen, Carter Huffman.Toxic behavior, ranging from derogatory remarks to harassment, not only tarnishes individual gameplay experiences, but also can erode the sense of camaraderie and respect that underpins healthy gaming communities. This 8% reduction in repeat offenders in Modern Warfare III shows that as ToxMod continues to run, more and more players recognize the ways in which their actions violate the Code of Conduct, and learn to adapt their behavior to something less exclusionary or offensive. Captain Price leads the way in the “Townhouse” scene.The integration of ToxMod into the most popular video game franchise in the world represents a significant step in Activision’s ongoing efforts to reduce toxicity in Call of Duty titles.
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