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How victims of PowerSchool’s data breach helped each other investigate ‘massive’ hack
School workers say they resorted to crowdsourcing help among each other following PowerSchool's breach, fueled by solidarity and the slow response from PowerSchool.
On January 7, at 11:10 p.m. in Dubai, Romy Backus received an email from education technology giant PowerSchool notifying her that the school she works at was one of the victims of a data breach that the company discovered on December 28. The email listservs of PowerSchool customers, where they customarily share information with each other, “exploded,” as Adam Larsen, the assistant superintendent for Community Unit School District 220 in Oregon, Illinois, put it to TechCrunch. Levin underscored the fact that the education sector has to rely on open collaboration through more informal, sometimes public channels often because schools are generally understaffed in terms of IT workers, and lack specialist cybersecurity expertise.
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