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Hybrid working from home improves retention without damaging performance
A trial investigating the effects of a hybrid working schedule in a Chinese technology firm in 2021–2022 shows that working from home two days a week improved job satisfaction, reduced quitting and did not affect performance.
Second, most employees who are regularly WFH are university graduates in creative team jobs that are important in science, law, finance, information technology (IT) and other industries, rather than performing repetitive data-entry or call processing tasks 10, 11. Our study describes a randomized control trial from August 2021 to January 2022, which involved 1,612 graduate employees in the Airfare and IT divisions of a large Chinese travel technology multinational called Trip.com. Efficiency tasks are those that involve cost reduction, ratios, return on investment (ROI), rate, %, improvement, growth, lifting, adding, optimizing, profit, receiving, gross merchandise value (GMV), OKR, KPI, work and goal.
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