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I don't want to fill out your contact form


Contact forms are almost always worse for users than just putting an email on your website. I explore why they’re terrible, why you’ve done it anyway, and what to do about it.

Finally, a lot of contact forms do not meet basic web accessibility standards, making it hard for assistive technology users to properly complete them. 3 I might want to give them some minor feedback like ‘hey this link on your site is broken’, however I then need to figure out whether I really want to provide all my personal details to do this - like my home address and phone number (or at least make up something that looks plausible). Other things you probably don’t actually need on a general contact form include title, job function, company size, and landline number.

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