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I quit Amazon after being assigned 21 direct reports and burning out. I worry about the decision to flatten its hierarchy.
Yvonne Lee-Hawkins quit Amazon after struggling to manage 21 employees. She burned out from the workload and stopped enjoying work.
This as-told-to essay is based on a conversation with Yvonne Lee-Hawkins, a 45-year-old burnout coach in Auburn, Washington, about her experience as a manager at Amazon. I truly love and still believe in Amazon, but I struggled to effectively manage nearly two dozen people and quit in April when my physical health was suffering and I was burning out. I always prided myself on giving my people an hour of individual, virtual face time each week to discuss career development, offer support, and get to know them.
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