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If AI chatbots are the future, I hate it

week ago, my home Internet (AT&T Fiber) went from the ~1 Gbps I pay for down to about 100 Mbps (see how I monitor my home Internet with a Pi). It wasn't too inconvenient, and I considered waiting it out to see if the speed recovered at some point, because latency was fine.

It wasn't too inconvenient, and I considered waiting it out to see if the speed recovered at some point, because latency was fine. Except AT&T's AI-powered chatbot seems to have a fiendish tendency to equate 'WiFi' with 'Internet', no doubt due to so many people thinking they are one and the same. I'll cut to the chase—after repeating some variation of that about 8 times, eventually I got queued up in the 20 minute line to a human support rep.

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