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iFixit ends Samsung deal as oppressive repair shop requirements come to light | iFixit says "flashy press releases don’t mean much without follow-through."


iFixit says "flashy press releases don’t mean much without follow-through."

iFixit's Scott Head explains: "As we tried to build this ecosystem we consistently faced obstacles that made us doubt Samsung’s commitment to making repair more accessible. And the design of Samsung’s Galaxy devices remained frustratingly glued together, forcing us to sell batteries and screens in pre-glued bundles that increased the cost." On the same day that iFixit announced it was dropping the partnership, 404 Media reported that Samsung requires independent repair shops to turn over customer data and "immediately disassemble" any device found to be using third-party parts.

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